Products & Services

Our services fall into these categories. But we’ll mix and match to exceed your expectations.

Products & Services

Pre-Employment Screening
Employee Engagement Surveys
Human Capital Inventory
Employee Development
Sales & Customer Service Training
Human Resources Consulting

Pre-Employment Screening

Avoid the gut-wrenching, astronomical impact of a mis-hire.
Recruiting industry experts tell us that the real cost of a bad hire is not only the obvious cash-flow-draining salary + benefits, loss of team productivity, and missed sales opportunities. Add in the negative psychological impact on company leadership—the hours of painfully exhausting thought and agonizing discussions on do-we-give-her-more-time or how-can-we-get-rid-of-him (hours which could be used on actual profit-building)—and the “real” costs of poor hiring decisions shoot through the roof. What if you could identify top talent more scientifically? Now you can…read more…

Employee Engagement Surveys

Morale = Performance = Profits. In today’s economy, you can’t afford not to know how they feel.
Research by Gallup and others reveals that engaged employees are more productive, proactive, profitable, and loyal. Of course, you know this in your gut. You’ve seen it, lived it. And now that results depend upon you, you have the power to do something about it…read more…

Human Capital Inventory

Take stock in who you have, how they work best, and where they fit. Take the guesswork out of managing change and improving performance.
Managing organizational change doesn’t have to be a crapshoot. And turnover is expensive and often unnecessary. Here’s one example of how identifying the talent pool could have saved a lot of time, money, and a darn good employee…read more…

Employee Development

The intelligent way to recognize and develop new managers, top performers, and other rich-potential employees.
Your employees are your best assets, and the hardest to replace. In fact, the cost of a bad hire is estimated at up to 1 ½ times the yearly salary of that employee. For sales positions, that number is even higher! Rather than hiring someone new, why not pinpoint the potential in your current employees? read more… 

Sales and Customer Service Training

Optimize every point of contact with your customers.
Your sales and customer service people influence your bottom line every time they come in contact with current and potential customers. These touch points are mission critical, yet many organizations fail to adequately prepare employees for the value (or harm!) they can add to the equationread more…

Human Resources Consulting

Acquire the brainpower and muscle of a corporate Human Resources department—but only the part you need, and only when you need it.
Large companies can afford entire Human Resources (HR) departments. Now, small- to medium-sized businesses can too, by leveraging an entire network of human resource professionals to pick-and-choose the help you needread more…

Testimonials

“The information on the CPQ was invaluable as a training tool for my staff. We were able to come together as a team and improve our productivity and communication. I will never hire an employee again without using the CraftProfiles assessment.”

Ashley Brown
Executive Director
WRC of Manatee